CURRENT RELEASE: 3.27

Introducing a brand-new UI & a way to automatically download future updates!
Nexersys Update 3.27 is now live! 3.27 introduces a brand-new UI as well as a way to automatically download future updates!
  • Explore an all new UI that streamlines the Nexersys experience from account creation to jumping into a workout! Every screen has been redesigned to give you the most out of your Nexersys!
  • Make sure your Nexersys is always on the latest version by enabling automatic updates in the Admin Settings!
This update also includes an additional video content update, so be sure to check the Update Manager for pending updates after updating to 3.27.
Be sure to install all updates to get the most out of your Nexersys! If you are not the owner, please ask the owner to run the Update Manager.
Don’t miss out on these changes and update today! To update your unit press “Update” in the top right hand corner of the screen.

UPDATING YOUR UNIT

VERSIONS 3.6 AND LATER
Connect Your Unit to WiFi
Numbers – 2@2x
Login to Admin 
User: ADMIN | PW: 1234
Numbers – 3@2x
Select Update Manage & Follow Prompts to Update

Previous Updates

We’re proud to announce that Nexersys Update 3.7 is now live! New features in this update include “Burnouts” and Skill Progression. Burnouts add an explosive finish to your mitts rounds to keep your heart rate up. Skill Progression introduces new strikes and movements to users, guiding them through their fitness journey one step at a time.
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N3 Satisfaction Guarantee

  1. If you are not satisfied with your Nexersys N3 Elite, N3 Youth, N3 Pro or N3 Commercial, you can request a return within 30 days after your delivery.
  2. Nexersys’ guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty for each model. Learn more on our website https://nxsstg.wpengine.com/warranty/
  3. The Nexersys unit must be returned undamaged in its original packaging with all parts included. If your Nexersys is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Nexersys reserves the right to refuse a refund or to charge additional restocking fees, at Nexersys’ sole discretion.
  4. Upon receipt of the unit, we will issue a refund of the purchase price paid, excluding any Shipping or Assembly fees.
  5. To initiate a return, please click here.
  6. The following Nexersys accessories may not be returned or exchanged if they have been worn or used:
    1. Hand Wraps
    2. Gloves
    3. Sports Towel
  7. Return request must be made in writing or email and received by Nexersys within 30 days after the original delivery date. Returned units must arrive at the designated Nexersys facility within 45 days after the original delivery date. Nexersys is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.

N3 Professional Assembly

Nexersys is proud to offer White Glove Assembly service for all N3 packages in the Continental US. Upon delivery, a skilled technician will assemble your N3 Elite unit and ensure that it’s working properly before leaving. This service also includes disposal of packaging material.

White Glove Assembly:

Starting at

$250

Warranty 

For full warranty information, please refer to the product manuals. If you need to make a warranty claim, please submit a service request. 

Warranty Type Products Mechanical and
Electronic Parts		 Wear Parts Frame Labor Notes
Home N3 Elite, Cross Body Trainer Home 1 Year 1 Year 5 Years N/A *Warranty does not cover
commercial use
Commercial N3 Pro, N3 Commercial, Cross Body
Trainer Pro, NXSC		 1 Year 1 Year 5 Years 1 Year